Lady Gaga has it right when it comes to the interrupting phone call:
‘Stop telephonin’, me. Stop telephonin’, me.
(I’m busy). (I’m busy)’, she sings.
When you pick up the phone to call a client, it had better be about something they want to hear. And cold calls? If the reception on the other end is closer to freezing than in the past, there is a reason.
Our means of communication have greatly expanded in the past decade. At the same time, most people are doing the work of the two or three of their colleagues that have been laid off. Nothing starts a conversation off on a worst foot than an insistent ring tone that has shattered one’s concentration.
I talk to photographers every week but I do it at a time that is mutually agreeable and established previously via email. We generally speak via SKYPE as I often have clients in other countries. We have the added advantage of being able to see each other via SKYPE video.
I like keeping up with the industry via blogs like this one and keeping track of my colleagues via twitter and facebook. I use email mainly for important communications with businesses other than individual photographers.
I can’t say how many art buyers feel the same as I do but for me the office telephone is obsolete and its ring makes me want to scream.