I have been a Freelance Isn’t Free Navigator at the Department of Consumer and Worker Protection (DCWP) since the law went into effect two years ago today. The Freelance Isn’t Free law gives freelance workers the right to a written contract, timely payment, and to file a complaint with DCWP when a hiring party violates their rights under the law. As a navigator, my job is to give freelance workers information about the law, their rights, and their options for dealing with violations. If the freelancer decides to pursue payment in court, I also give them information on how to do it.
One of the most rewarding parts of my job is hearing from freelancers and helping them figure out their options to ensure that they are paid for their work. I enjoy arming freelancers with the tools to take the actions they decide are best for them. Freelance workers tell me that after resolving their payment dispute with our help, they feel better informed and empowered to demand contracts from hiring parties to protect their rights. And the law is helping them protect their rights. To date, Freelance Isn’t Free has helped more than 300 freelancers recover over $1 million in unpaid wages.